Noticeboard

Ordering of Repeat Medications

From 4th July 2016 we will no longer accept prescription requests from the Chemist.  You can only order medication by

1.  Placing your repeat medication slip in the box located in the waiting area

2.  Order online via our practice website at www.burnbankmedicalcentre.co.uk

3.  Telephoning our new prescription voicemail system 01698 456622 (available 24 hours a day, 7 days a week)

It is estimated that over £15 million pounds worth of prescribed medication in Scotland is wasted each year.  We all have a part to play in reducing this.

 

Failure to Attend Appointments

PLEASE BE AWARE IF YOU FAIL TO ATTEND AN APPOINTMENT YOU WILL BE SENT A LETTER ADVISING YOU OF SAME.  SHOULD YOU FAIL TO ATTEND 3 TIMES WITHIN A YEAR YOU WILL BE REMOVED FROM OUR PRACTICE LIST AND ASKED TO REGISTER WITH ANOTHER PRACTICE.

 OUR LATEST PATIENT SURVEY CAN BE VIEWED BY ACCESSING www.healthcareexperienceresults.org and typing in Burnbank Medical Centre into the search box.  Comments and suggestions are always welcome.  Please write to Claire Murdoch, Practice Manager

  

When We Are Closedtelephone_brown

If you require a doctor in the event of an emergency when the surgery is closed please telephone NHS 24 on 111.  A receptionist in an emergency centre will answer your call:- ( www.nhs24.com)

They will either:

  • Arrange for you to speak to a doctor or a nurse
  • Invite you to attend the centre to be seen by a doctor
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre is available if you cannot arrange this yourself. Out of hours cover is now the responsibility of Lanarkshire Health Board. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In serious emergencies dial 999 for an ambulance . If you have any difficulties in contacting NHS 24 dial the operator 100

NHS ScotlandThis site is brought to you by My Surgery Website